City emergency guides · West Bengal

Medical emergency in Kolkata: what to do for elderly parents

Emergency numbers, major hospitals and a step-by-step plan for families abroad whose parents live in Kolkata, West Bengal.

Updated 2026-09-19

In an emergency, right now

Call 112 (or 108 for an ambulance). Give the full address and a landmark.
Ask a neighbour or relative in Kolkata to go to the house and stay with your parent.
Send the emergency card — medicines, allergies, blood group, doctor — to whoever is with them.
Ask the ambulance team which hospital they are going to, and share it with your family.

Emergency numbers (all of India)

112 — All emergencies (police, fire, ambulance) — works across India
108 — Ambulance in most states
102 — Ambulance / patient transport in some states
14567 — Elder Line — national helpline for senior citizens

Major hospitals in Kolkata

Well-known hospitals with emergency departments, as a starting point. The right choice depends on where your parent lives, their insurance and their condition. Call the hospital you choose once, today, and save its emergency number — we do not list numbers here because they change.

SSKM Hospital
Apollo Multispeciality Hospitals, Kolkata
AMRI Hospitals
Medica Superspecialty Hospital

Set this up before you need it

Choose the nearest hospital and a backup, and check travel time at night.
Save two local contacts in Kolkata who can reach the house within 30 minutes.
Keep insurance details and recent discharge summaries on the emergency card.
Leave a spare key with a trusted neighbour.
Set up a daily check-in so silence is noticed within hours — in Bengali or Hindi if your parent prefers.

Make the emergency card (free)

Questions families ask

What number do I call for an ambulance in Kolkata?

Call 112 for any emergency. 108 is the ambulance number in most states, including many parts of West Bengal. Confirm your parent's nearest hospital emergency number in advance.

How can I help my parent in Kolkata from abroad in an emergency?

Call 112, send a nearby contact to the house, and share the emergency card (address, allergies, medicines, blood group) with whoever reaches first.

Hospital names are listed for convenience and do not imply a partnership or endorsement. Services and numbers change — confirm locally. Athnova Care tracks and coordinates care. It does not diagnose, prescribe or replace a doctor. In a medical emergency in India call 112.