How to choose elder care for parents in India: 10 questions to ask

Ten questions that separate reliable elder-care help from brochures — about response times, languages, consent, pricing and data privacy.

Updated 2026-09-19 · Athnova Care care team

Ask every provider

What exactly happens if my parent does not respond today, and within how many minutes?
Who calls, and in which language?
Do you have people in my parent’s city, or partners?
How are prices shown before something is booked?
Can my siblings get the same alerts?
How does my parent give consent, and can they stop it?
Where is health data stored and who can see it?
Do you diagnose or give medical advice? (A good coordinator will say no and refer to doctors.)
What is included in the monthly price?
How do I cancel?

Athnova Care tracks and coordinates care. It does not diagnose, prescribe or replace a doctor. In a medical emergency in India call 112.